If they do not have an off switch unplug both devices. The connection was reset' or if the connection issue just started happening it is recommended to reset your internet connection before continuing: If you are receiving an error stating 'This site can't be reached. This article references default installation paths and uses YY to reference the tax year in 20YY format. C: will always indicate the local drive and X: will always indicate the network drive.If you're not sure how to configure your firewall, contact your local IT professional. Refer to your firewall manufacturer's instructions on how to configure it. Most firewalls have the option to allow or trust specific applications and files, but some may require more advanced configuration. Your hardware firewall must be configured to allow access to the files listed below to resolve the error. The hardware firewall may be contained in your router or modem, or a separate standalone device. A hardware firewall blocking communications most often causes this message. In particular, you may see the message Error downloading product inventory when trying to download and install ProSeries. Allowing ProSeries files access through the firewall can eliminate error messages in downloading, updating, and licensing the program, as well as e-filing returns.

They may also block data transmissions, which can interfere with ProSeries communications.

Firewalls are hardware or software applications that exist to prevent unauthorized access to a computer or network.

Firewall blocking internet